Process Improvement Plan Penultimate Assignment Class Ll Putting Together Process Improvem Q35815665

Process Improvement Plan:

For this, your penultimate assignment for this class, you’ll beputting together a process improvement plan. There’s nothing trickyabout this assignment; it is nothing more or less than what itsname suggests. You’ll just pick a process at use in an organizationwith which you’re familiar and explain how it can be improved.

There’s a document in Files with the subtitle ‘processimprovement plan’ that I recommend you download and read through,since many parts of this assignment were taken from this template.Although a formal process improvement plan includes an assessmentof the change after it’s been implemented, we’re going to forgothat step here. Instead, we’re going to focus on writing arationale for the plan, developing and implementing the plan, andevaluating the plan.

The paper will be broken into five parts/sections. What followshere are the assignment guidelines, and the point value of eachsection:

General Guidelines:

• Label each area using the five headings included in the gradingrubric.
• Use organizational charts, tables, and bulleted lists whereappropriate (make sure that you label these items)
• Check for spelling and grammar errors. Two points will be takenoff for each error.
• Use MS Word or save your document as a rich text file, so thatformatting is retained.
• Include page numbers (this part of the project will generallybe between 5-7 pages in length)
• Include a title page
• Upload your completed project into the appropriate area in Week13.

Section 1: Introduction

Give us a brief overview of the organization that you areprofiling, and explain the process that you intend to improve.

Section 2: Rationale for Change

This section is comprised of two parts, labeled below as ‘a’ and‘b’.

a) Explain how the process you are analyzing satisfiesthe following criteria:

• The process can be defined. That is, we can explain in ‘plainEnglish’ what the process is. Walk the reader through each step ofthe process as it’s currently conducted.

• The process occurs frequently within the organization.

• The problems with the current process are fairly well-known andobvious (HINT: It will likely be helpful here to provide examplesof instances where the current process has broken down or where itsinefficiency has been exposed).

• Stakeholders will appreciate improvements to this process.

• We can make the needed changes to this process with little orno outside help.

b) Additionally, provide a flowchart of the currentprocess. Be sure to include all steps.

Section 3: Process Design andImplementation

This section is comprised of three parts, labeled ‘a’ , ‘b’ and‘c’ below.

a) Answer the following questions. Be sure your answersare complete.

• What steps in the process will be changed?

• What are the risks associated with this change?

• What are the costs?

• What workers will be affected by this change? Discuss boththose workers who will be directly affected, and those that will beindirectly affected.

• Who will be responsible for implementing/managing the processchange?

• What needs to be done in order to implement the change?

• At some point we’re going to need to analyze data to determineif the change has been a net benefit for the organization. Whatdata will we collect? How will we collect it? What are some of theother possible sources of data that we might consider lookingat.

• How likely is it that this change will be a success?

• What is the possible downside to this change?

b) Design a contingency plan. As with all processchanges, it’s possible that things may not go as smoothly as wemight hope. Detail those steps in the new process where it’s mostlikely that things ‘could go wrong’, and offer some suggestions forfixing those problems if they should arise.

c) Additionally, provide a flowchart of thenew process. Be sure to include all steps.

Section 4: Evaluation

Discuss how we will evaluate this change after we’ve made it.Discuss the actual metrics we will use to determine if theprocess was a success. In other words, talk about what we will needto see in the data to determine if this change was a success. Thesuccess of the change isn’t something we should guess at; it’ssomething we should be able to measure.

Section 5: Consistency with a TQ approach to improvingprocesses

Discuss how this process change was/is consistent with a totalquality approach to process improvement