Our text states that document design plays a major role in how readers understand and perceive information.

Our text states that document design plays a major role in how readers understand and perceive information. In fact, the way a document is designed or presented creates a subliminal effect, a first impression of sorts, which readers often use to judge the overall value of the document. Sound a little like psychology? Well, it is! For this discussion, review the elements of document design covered in Chapter 5, and then choose two or three elements—color, consistency, grids, white space, the use of lists, parallelism, fonts, and so on—that you feel are the most important. Explain why you feel these elements are critical for helping create a good first impression